What this record says
VerifiedElectricity complaint contact centre
This is the first-contact route. NEPRA provides a separate regulatory complaint route after or alongside the licensee process where the governing rules allow it.
Citizen Route
Full public record
These fields preserve the complete public record for checking and reuse. They are not needed for the main answer above.
- Record ID
- crt-electricity-ccms-118
- Route Type
- complaint
- Institution Id
- Lahore Electric Supply Company Limited
- Place Ids
- Service Labels
- Electricity supply
- Electricity billing
- Channels
- Channel Type
- phone
- Label
- Power-sector contact centre
- Value
- 118
- Channel Type
- other
- Label
- SMS complaint short code
- Value
- 8118
- Channel Type
- web
- Label
- Customer Complaint Management System
- Availability Status
- available