The Local State

Lahore City Systems

Checked 3 August 2026

Natural gas · Lahore and Shadman

Who runs Lahore's gas system?

SNGPL runs the distribution system. OGRA regulates and licenses it. Lahore has East and West charges, but SNGPL does not publish their boundary.

Explore the system

Open only the detail you need.

The short answer above is enough to act. The chain, local evidence, offices, money, assets and sources remain available below.

ResponsibilityThe full chain of offices

Responsibility

The chain of responsibility

Named offices verified

The field office and account sit at the bottom. The two Lahore General Managers are the first named executive tier. Control then runs through SNGPL management and its Board. OGRA sits outside that chain as regulator.

  1. 01

    Connection and field unit

    Your meter, pipe and serving office

    Confirm through 1199 using the consumer number. No public street lookup exists.

  2. 02

    Lahore charge

    Rashid Inayat, GM Lahore-East

    Bilal Asghar, GM Lahore-West. Both were listed on 3 August 2026.

  3. 03

    Internal control

    SGM Distribution South → DMD Operations

    The Board-approved organisation chart places both Lahore charges here.

  4. 04

    Company executive

    Amer Tufail, MD and CEO

    Muhammad Ismail Qureshi was displayed as Board Chairman when checked.

  5. 05

    External regulator

    Oil and Gas Regulatory Authority

    OGRA licenses the activity and has a statutory written complaint role. Its current Lahore filing detail remains in the access queue.

Lahore-East recordLahore-West recordReporting-line record

At ShadmanWhy Lahore-East is our working answer

At Shadman

Best current place answer

Use Lahore-East as the working assignment.

Account evidence, no boundary

Lahore-East

Shadman I, Lahore. One SNGPL account address at 98 Shadman I is tagged Lahore-East in a report current to September 2025.

Why we think this
One SNGPL account at 98 Shadman I is tagged Lahore-East in a report current to September 2025.
What it does not prove
It is not a boundary map and may not cover every edge of Shadman.
How to confirm
Call 1199 or file online. Give the consumer number printed on the bill and ask for the region and serving office.

Open the evidence recordReturn to Shadman on the map

ComplaintEmergency, routine and escalation routes

Complaint

How to report a problem

Live route checked

Leak, fire or blast

1199

Call now. Do not use the online form as the first response to an active gas emergency.

Supply or billing

Call or file the routine complaint online

Call 1199 or use the form. Give the consumer number. Save the complaint or reference number.

Open SNGPL complaint form

If unresolved

Build a short paper trail

Keep the bill, consumer number, complaint number, dates and response. The OGRA Ordinance provides a written regulator route. We have not yet verified the current Lahore filing desk or detailed timeline.

Open the complaint-route record

Field officesPublished Lahore locations

Field offices

Field offices and the missing boundaries

Boundaries not published

SNGPL lists thirteen field offices under its Lahore directory section. The same section mixes Lahore and Kasur. It cannot tell us which office serves a street.

Locations in Lahore district

  • DHAComplaint Center
  • PASSCO Office, Kashmir RoadCustomer Service Center
  • SamanabadCustomer Service Center
  • Walled CitySub Region
  • HarbanspuraSub Region
  • Johar TownSub Region
  • Sunder Industrial EstateSub Region

Kasur locations in the same directory section

  • ChunianCustomer Service Center
  • Phool NagarComplaint Center
  • PattokiCustomer Service Center
  • Kot Radha KishanComplaint Center
  • KasurSub Region
  • Ellah AbadComplaint Center

Open the directory record

MoneyRevenue, consumers and performance

Money and performance

Read each figure at its actual scale

Audited figures

Lahore East and West region

PKR 240.50bn

Audited revenue in FY2024-25. The comparable FY2023-24 figure was PKR 295.36bn. This is revenue, not spending or a city allocation.

Lahore and Sheikhupura combined

1,588,394

Consumers at 30 June 2025. The same table reports UFG at 8.94% for indigenous gas and 4.02% including RLNG.

SNGPL company-wide

PKR 14.59bn

Audited profit after tax in FY2024-25. It cannot be allocated to Lahore from the public accounts.

Lahore audit sample · FY2023-24

75 cases

The Auditor-General reported critical complaints unresolved within the prescribed period, with observed delays up to 299 days. This is a dated audit observation, not today's backlog.

Regional revenue recordNetwork and UFG recordCompany results recordAudit finding

AssetsProperties and system change

Assets and change

Assets and system change

Completion not verified

Audited Lahore properties

Seven named properties

  • Head Office Building and adjacent vacant plot
  • Lahore Distribution Office
  • Shahdara B-3 Station
  • Central Base Store Manga
  • Metering Workshop Kot Lakhpat
  • Central Base Store Lahore
  • Office Mess at Lahore Cantt

This is a property note. It is not a pipe, valve, meter or operating asset register.

Lahore bifurcation

Phase II had a planned finish

The 2025 report described commissioned work and expected the full East and West bifurcation in Q2 FY2025-26. We found no later record proving completion.

Open the project record
EvidenceThe records behind the answer

Evidence

The records behind the answer

Primary records archived