{
  "id": "crt-walton-cantonment-cbcare",
  "recordType": "citizenRoute",
  "title": "Walton Cantonment Board contact and CBCARE complaint route",
  "routeType": "complaint",
  "institutionId": "ins-walton-cantonment-board",
  "placeIds": [
    "plc-pk-punjab-lahore-walton-cantonment"
  ],
  "serviceLabels": [
    "Applications",
    "Complaints",
    "Payments",
    "Municipal services"
  ],
  "channels": [
    {
      "channelType": "web",
      "label": "CBCARE citizen portal",
      "value": "https://mlc.gov.pk/citizen-login"
    },
    {
      "channelType": "phone",
      "label": "Walton Cantonment Board",
      "value": "+92-42-99220406"
    },
    {
      "channelType": "in-person",
      "label": "Board office",
      "value": "Ahmed Buksh Road, R A Bazar, Lahore"
    }
  ],
  "availabilityStatus": "available",
  "evidenceState": "verified",
  "citations": [
    "cit-mlc-cbcare-centers",
    "cit-mlc-walton-cantonment-profile"
  ],
  "lastCheckedDate": "2026-08-02",
  "reviewState": "reviewed",
  "notes": "The route is verified for the Board. A resident still needs a property-level assignment before using it as the authoritative route for a disputed white area."
}