{
  "id": "crt-lda-one-window-cell",
  "recordType": "citizenRoute",
  "title": "LDA One Window Cell",
  "routeType": "contact",
  "institutionId": "ins-lahore-development-authority",
  "placeIds": [
    "plc-pk-punjab-lahore-lda-jurisdiction"
  ],
  "serviceLabels": [
    "Application intake",
    "Application status",
    "Planning and building control"
  ],
  "channels": [
    {
      "channelType": "phone",
      "label": "Director One Window",
      "value": "042-111-111-532",
      "hours": "First shift 09:00 to 14:00. Second shift 14:00 to 18:00."
    },
    {
      "channelType": "web",
      "label": "One Window application status",
      "value": "https://lda.gop.pk/"
    }
  ],
  "availabilityStatus": "available",
  "evidenceState": "verified",
  "evidenceGap": "The correct complaint, review or appeal route depends on the property, application and decision being challenged.",
  "citations": [
    "cit-lda-one-window-cell"
  ],
  "lastCheckedDate": "2026-08-02",
  "reviewState": "reviewed"
}